
The Link Between Physical Injury and PTSD: What Case Managers Should Know
When someone sustains a life-changing injury, the immediate focus is often on the physical aftermath: stabilising medical needs, arranging surgery, managing rehabilitation, and navigating the complexities of daily life with new limitations. Yet for many clients, the greatest challenges are invisible. Alongside the pain and disruption of the injury itself, there can be a profound psychological impact — most notably the onset of Post-Traumatic Stress Disorder (PTSD).

Understanding Control-Seeking Behaviours After Life-Changing Injury: A Trauma-Informed Perspective for Case Managers
Case managers working with individuals after a life-changing injury often encounter behaviours that are perceived as "controlling." These may include insisting on specific routines, resisting care changes, micromanaging interactions, or becoming distressed when plans deviate from expectations. While such behaviours can sometimes be misunderstood as personality traits or interpersonal difficulties, they are frequently rooted in the psychological impact of trauma.

When Confidentiality Collides with Collaboration: Supporting Psychologists to Work Effectively in the MDT
Multidisciplinary team (MDT) working is essential in litigation and rehabilitation cases — especially when complexity, risk, and long-term recovery are involved. But tensions can arise when professionals approach boundaries differently. A common challenge for case managers is when a psychologist’s well-intended stance on confidentiality limits their participation in the MDT and impacts the wider team’s ability to plan and respond effectively.